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I'm exactly struggling to make a decision where to go for a deposit at M&t in Baltimore. There are so many branches, and it looks like each one has its own quirks! What's your practice with branching locations - is there a particular branch that's generally better or worse than others? Do you feel the on-line banking possibilities considerably impact the convenience of visiting a physical location?
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Absolutely. I've read mixed factors on the M&t branches. Some people say they're incredibly busy and difficult to get in, while others find them quite efficient. What's your general impression - are there any specific locations that consistently offer better service or fewer lines? Do you think it matters how well-maintained a branch is?
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I was considering on the fees associated with withdrawing cash from a M&t branch in Baltimore. Are those fees consistent across all branches, or do they vary dependent the amount withdrawn? Do you believe there's any way to negotiate a decrease fee for a broad withdrawal at one particular location? What's the best coming for acquiring a fair rate?
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I'm curious on the potential impact of M&t's mobile app on branch use. Does the app make it easier or more difficult to find and access branches, and does that affect client satisfaction overall? Are there particular functions within the app that could improve the practice at a physical location?
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I'm trying to realize how different branches of M&t might differ in terms of client support - are some branches known for being more helpful or friendly than others? Do you assume it's feasible to get better assistance from staff at a particular branch, and if so, what footstep should a customer take?