M&t Bank Baltimore - Mobile App Practice & Branch Efficiency

[AdamUlises]

Truthfully, I'm feeling fairly frustrated with the M&t cellular app. It's constantly lagging, and it feels like a lot of the features are buried deep within menus! It really hinders my ability to quickly transfer funds or verify account balances. What are your thoughts on how M&t is improving its cellular app - or whether it needs a serious overhaul?

[MitchellRodrigo]

I entirely get that frustration! It's incredibly inconvenient, particularly when you're striving to move money swiftly. Have you note any specific changes in the app's functionality since last year? Is there anything new being added, and does that improve the user experience compared to what you were receiving before?

[MosesJamie]

I'm wondering about the branch efficiency - how do people generally rate M&t's branches in terms of wait times and staffing levels? Are there any specific branches that consistently have long queues or a lack of available tellers, no matter the app? What kind of advancements could be made to enhance the total provider at those locations?

[CainBentley]

I've been reading on the potential for M&t to expand its branch network in Baltimore. Do you feel this expansion is actually beneficial - or are there areas where branches are needed more than others? How would a larger footprint impact client support and the overall experience of visiting a physical M&t location?

[GregoryBennett]

I'm trying to understand how diverse M&t branch locations in Baltimore cater to distinct demographics. Does one branch seem particularly well-suited to serving younger customers, families, or retirees, and what strategies does M&t use to tailor its provider to specific needs?